Our Mission Statement

To be recognised as the ‘Quality Symbol’ for the Care Sector

The RDB Star Rating system was developed in 1997 to enhance transparency to purchasers of care. The provider receives public recognition through the award of a star rating, as well as valuable feedback to guide business improvement and growth, to assist with the motivation and retention of staff.

The RDB system has proved to be a powerful management tool in the development of outstanding care businesses.  It is designed as a dynamic and responsive measurement tool, to ensure the assessment is both comprehensive and reliable and absolutely focused on the needs of residents.  The RDB model evaluates homes against more than 200 RDB care standards, collecting 10 to 16 items of evidence for each standard.

These care standards are drawn from best practice research across the care sector and are tempered by what is realistic and achievable, thus reflecting what good care providers do naturally.

RDB is accredited  by UKAS, as an inspection body, in accordance with the recognised International Standard ISO/IEC 17020:2012.  We are very proud to be the first company in the United Kingdom to achieve this award, which is specifically for the inspection of Adult Social Care Providers, in the residential care home sector.