Overall Customer Satisfaction
5.0/5.0
based on 10 reviews
100% Verified Feedback & Reviews from Customers
Professional Service
Time & Efficiency
Detailed Report
Overall Satisfaction
Professional Service
Time & Efficiency
Detailed Report
Overall Satisfaction
Once again a beneficial visit, good input and advice where necessary to make the service better
Alma Green Residential Care Home
Professional Service
Time & Efficiency
Detailed Report
Overall Satisfaction
The Assessor was very professional and thorough. They were very calming to our residents and staff
Arranmore Park Rest Home
Professional Service
Time & Efficiency
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Overall Satisfaction
"The RDB Star Rating scheme has been a major contribution in the Council's mission to drive up quality in service provision. Yet again we see further increases in homes achieving the highest results."
Ashville House
Professional Service
Time & Efficiency
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Overall Satisfaction
Inspections are always daunting but I found the CQA to be polite and courteous at all times and easy to speak with
Astune Rise Care Home
Professional Service
Time & Efficiency
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Overall Satisfaction
"The RDB Star Rating scheme has been a major contribution in the Council's mission to drive up quality in service provision. Yet again we see further increases in homes achieving the highest results."
Blackpool City Council
Professional Service
Time & Efficiency
Detailed Report
Overall Satisfaction
"We place great value on the work that you do and find the review extremely helpful to our work in terms of quality control and improvement. It is a great opportunity to reflect on the changes we have made and how the service is evolving. Nothing stands still."
Bushell House
Professional Service
Time & Efficiency
Detailed Report
Overall Satisfaction
"RDB Star Rating has been at the forefront of measuring quality in residential care services for many years. The news that this excellent scheme has been accredited by UKAS, gives the general public and care providers an independently accredited view of quality. At a time when the quality of care services is constantly being scrutinised, RDB Star Rating is an independently accredited and universally acclaimed mark of quality."
Professor Martin Green, Chief Executive of Care England
Professional Service
Time & Efficiency
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Overall Satisfaction
LCA has had a long association with RDB Star Rating and continues to promote its benefits to providers. Quality in care is not something owned by public and quasi-public bodies with an inspection/quality monitoring role to be imposed externally. It is something which is at the heart of a provider’s commitment to delivering quality care and support throughout the organisation. It gives a provider ownership of their quality processes. RDB Star Rating is an excellent means for a provider to make their commitment to quality visible and measurable
Paul Simic, Lancashire Care Association
Professional Service
Time & Efficiency
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Overall Satisfaction
I see the quality of care provision in our authority steadily improving year on year - it's measureable and audited by an independent source and demonstrates a real improvement in the quality of life for the people in residential care - and that is what we are all here to achieve
Redcar and Cleveland Borough Council
Professional Service
Time & Efficiency
Detailed Report
Overall Satisfaction
We have taken part in the RDB assessments for the last few years and now it has become an integral part of our annual quality assurance cycle. The company, residents and their families are given the re-assurance that we are providing and delivering ‘quality’ care and services, which have been assessed by an independently accredited third party
Rough Lee Care Home
Professional Service
Time & Efficiency
Detailed Report
Overall Satisfaction
Working with RDB over several years had made a significant contribution to raising the quality of life for so many people who live in residential care in Wigan. We have worked with home owners and managers who are committed to improving standards and providing value for money
Wigan Metropolitan Borough Council
To improve outcomes of care for users and carers
Address
RDB Star Rating
8 Tungsten Building, George Street
Fishersgate, West Sussex
BN41 1RA