Resident & Personnel Survey Graphs

Prior to the inspection residents and staff are sent confidential questionnaires to complete, which are given to the RDB assessor at the beginning of the inspection.

As these graphs are additional to the Star Rating inspection, they do not influence the result, of the star rating awarded to the home however, these benchmarked graphs summarise residents’ reported perceptions on how the home supports their quality of life and summarise staffs’ reported perceptions on how the home enables them to provide a quality service.

Example graph of a 3 star care home

RDB Model annually reviewed and updated

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