1992
Sue Brand is Chair of East Sussex National Care Homes Association (NCHA)
1996
Sue Brand becomes an alumni of Common Purpose
1997
Sue Brand is Chair of Brighton & Hove National Care Association
1997
RDB Star Rating established by Sue Brand in Hove, East Sussex, in partnership with NCHA and the Brighton & Hove Social Services Department
1998
Core model designed and written and piloted
1999
Nursing, Mental Health & Learning Difficulties Models written and piloted
1999
RDB Star Rating scheme piloted in 2 Local Authorities and a working party set up
2000
RDB Star Rating in House of Commons Hansard Debate
2000
Article on RDB features in The Mail on Sunday
2000
Article on RDB features in The Sunday People
2000
Article on RDB features in The News of the World
2001
Article on RDB features in The Times
2001
Sue Brand is a Member of HASCAF (Health & Social Care Accreditation Forum)
2002
Sue Brand becomes a Member of Care England
2005
Sue Brand becomes a Fellow of the Royal Society of Arts
2007
Mental Health Model reviewed and updated in line with the Mental Capacity Act 2005
2007
RDB relocates offices to Fishersgate, West Sussex
2008
RDB and Care England establish the Quality Care Campaign
2009
Sue Brand attends Cranfield’s Business Growth Development Programme
2010
Core Model reviewed and updated and cross-referenced with CQC’s standards
2012
Sue Brand becomes a member of the Royal Society of Medicine
2012
Sue Brand is a Founder member of National Skills Academy
2013
RDB takes part in UKAS Pilot for Social Care
2014
Core model reviewed and updated to reflect current best practice, taking into account CQC’s KLOEs
2015
RDB accredited by UKAS to the international and European standard ISO/IEC 17020:2012, for inspection bodies. The first company in Social Care to achieve this award
2016
Sue Brand joins the drafting panel of the British Standards Institute (BSI)
2016
RDB Star Rating features in the House of Lords Hansard debate
2017
Sue Brand becomes a Trustee of the National Dignity Council
2018
Sue Brand awarded CEO Today Award in Healthcare
2019
RDB Awarded ‘Best Care Sector Inspection & Assessment Agency 2019’ from Acquisition International
2019
Sue Brand received CEO of the Year Award from Corporate Livewire’s Innovation & Excellence Awards 2019
2019
Sue Brand wins Game Changers Award 2019 from Finance Monthly
2019
RDB is awarded ‘Best Social Care Standards Authority 2019’ in SME News’ 2019 Awards
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Testimonials
Drive up quality in service provision
Once again a beneficial visit, good input and advice where necessary to make the service better
Alma Green Residential Care Home
Very Professional and Thorough
The Assessor was very professional and thorough. They were very calming to our residents and staff.
Arranmore Park Rest Home
Drive up quality in service provision
"The RDB Star Rating scheme has been a major contribution in the Council's mission to drive up quality in service provision. Yet again we see further increases in homes achieving the highest results."
Ashville House
Polite and Courteous
Inspections are always daunting but I found the CQA to be polite and courteous at all times and easy to speak with
Astune Rise Care Home
Drive up quality in service provision
"The RDB Star Rating scheme has been a major contribution in the Council's mission to drive up quality in service provision. Yet again we see further increases in homes achieving the highest results."
Blackpool City Council
Extremely Helpful
"We place great value on the work that you do and find the review extremely helpful to our work in terms of quality control and improvement. It is a great opportunity to reflect on the changes we have made and how the service is evolving. Nothing stands still."
Bushell House
Forefront of Measuring Quality
"RDB Star Rating has been at the forefront of measuring quality in residential care services for many years. The news that this excellent scheme has been accredited by UKAS, gives the general public and care providers an independently accredited view of quality. At a time when the quality of care services is constantly being scrutinised, RDB Star Rating is an independently accredited and universally acclaimed mark of quality."
Professor Martin Green, Chief Executive of Care England
Drive up quality in service provision
LCA has had a long association with RDB Star Rating and continues to promote its benefits to providers. Quality in care is not something owned by public and quasi-public bodies with an inspection/quality monitoring role to be imposed externally. It is something which is at the heart of a provider’s commitment to delivering quality care and support throughout the organisation. It gives a provider ownership of their quality processes. RDB Star Rating is an excellent means for a provider to make their commitment to quality visible and measurable
Paul Simic, Lancashire Care Association
Real Improvement In Quality
I see the quality of care provision in our authority steadily improving year on year - it's measurable and audited by an independent source and demonstrates a real improvement in the quality of life for the people in residential care - and that is what we are all here to achieve
Redcar and Cleveland Borough Council
Integral Part of Quality Assurance
We have taken part in the RDB assessments for the last few years and now it has become an integral part of our annual quality assurance cycle. The company, residents and their families are given the re-assurance that we are providing and delivering ‘quality’ care and services, which have been assessed by an independently accredited third party
Rough Lee Care Home
Raising the quality of life
Working with RDB over several years had made a significant contribution to raising the quality of life for so many people who live in residential care in Wigan. We have worked with home owners and managers who are committed to improving standards and providing value for money
Wigan Metropolitan Borough Council
