the RDB model
Where quality assurance is assessed
Each care standard underpinned by quality assurance requires the presentation of six additional points of evidence as well as a statement of the current procedure and persons involved in its operation as follows:
Quality assurance affects the following care standards
| Assessment procedure Care planning On-going assessment and monitoring Complaints procedure Residents’ money Clothing care Discharge procedure Dying and death Room cleanliness Home cleaning Maintenance policy Tailored programme (social) Stock management |
Menu planning Recruitment procedure Orientation Booked absences Disciplinary process Medication procedure Laundry Health and safety policy Fire safety Monitoring performance Assessment of training needs Approach to quality assurance |