First UKAS accreditation of independent care home inspections announced

Written by Lyndsey Burt

Presentation of UKAS accreditation certificate to RDB Star Rating Ltd.  Left to right: Professor Martin Green (CEO, Care England), Lord Jamie Lindsay (Chairman, UKAS), Mrs Sue Brand (Managing Director, RDB), Paul Stennett (CEO, UKAS), Mr Lloyd Brand (Director, RDB).

Screen Shot 2015-05-13 at 09.35.10

The United Kingdom Accreditation Service (UKAS) has granted the UK’s first accreditation for private organisations that perform inspections of care homes to RDB Star Rating Ltd.

The UKAS voluntary accreditation scheme is for organisations that perform inspections of adult social care providers.  The scheme’s main aim is to improve the standard of care. The Care Quality Commission is considering how it would be possible to take the result of UKAS accredited inspections into account as part of its monitoring of care homes.

UKAS assessed RDB Star Rating for competence, impartiality and performance against the international standard ISO/IEC 17020:2012 (Conformity assessment – Requirements for the operation of various types of bodies performing inspection).  RDB Star Rating is the first organisation to successfully gain accreditation for inspections of residential care homes.

On receiving its accreditation, Sue Brand Managing Director of RDB Star Rating said:

“RDB Star Rating was established in 1997 to develop an independent assessment system specifically for the Care Sector, to identify and promote ‘quality’ providers to the public and to drive up standards.  Over the last two years we have been working closely with UKAS and are delighted to have achieved this award.  We feel it will give great reassurance to both the public and quality providers.”

Professor Martin Green, Chief Executive of Care England, commented: “The RDB Star Rating has been at the forefront of measuring quality in residential care services for many years.  The news that this excellent scheme has been accredited by UKAS, gives the general public, and care providers, an independently accredited view of quality.  At a time when the quality of care services is constantly being scrutinised, and RDB Star Rating, is an independently accredited and universally acclaimed mark of quality.“

Paul Stennett, CEO of UKAS said: “Congratulations to all the staff at RDB Star Rating on becoming the first residential care home inspection organisation to achieve UKAS accreditation.  This will help generate confidence in both the quality of the inspection services it provides, and the quality of care offered by the residential care homes it inspects.”

RDB Star Rating’s award follows successful implementation of a pilot programme that was first announced in 2013 and will continue until all the participants are assessed and a review of the outcome of the pilot is concluded.  Other participants in the pilot scheme are Healthcare Management Solutions Ltd and CHKS, both of whom are on course to complete their assessments by UKAS later this year.



  • The United Kingdom Accreditation Service (UKAS) is the national accreditation body for the UK.  Its role is to check that organisations providing conformity assessment services such as certification, testing, inspection and calibration services, are meeting a required standard of performance.  The assessment criteria used by UKAS are internationally recognised as being the best indicators of accurate, impartial and consistent performance.  UKAS accreditation demonstrates an organisation’s competence, impartiality and performance capability against internationally recognised standards. For further information about UKAS visit
  • RDB Star Rating was established in 1997 to develop an assessment system specifically for the care sector.  Based on the principles of best practice benchmarking, the assessment focuses exclusively on the outcomes of care and, this, provides a real measure of the ‘quality of life’ for residents.  The RDB Star Rating System and the assessment tool were developed after lengthy consultation with a broad range of interested parties, including key stakeholders from the independent sector, voluntary sector and local authorities.
  • Care England is the leading representative body for independent care services in England. Working on behalf of small, medium and large providers, Care England speaks with a single unified voice for both members and the whole care sector. Its membership includes organisations of varying types and sizes, amongst them single care homes, small local groups, national providers and not-for-profit voluntary organisations and associations. Between them they provide a variety of services for older people and those with long term conditions, learning disabilities or mental health problems.  Care England’s aim is to create an environment in which care providers can continue to deliver and develop the high quality care that communities require and deserve.

May 2015


All media enquiries to Phil Russell in the

UKAS Press Office
T: 020 7689 5155  E:


About the author

Lyndsey Burt